Payment and shipping

Payment and Shipping Statement

At Tiaraf.com, we strive to provide a smooth and secure shopping experience for our wholesale customers across Cameroon. Here are our payment and shipping policies to ensure convenience and clarity.

Payment Methods:

1.  Bank Transfer: Easily transfer funds directly to our bank account. Bank details will be provided at checkout.
2.  Mobile Money: We accept payments via popular mobile money platforms, including MTN Mobile Money and Orange Money.
3.  Cash on Delivery (COD): Available for customers in Yaoundé, Douala, Bafoussam, and Limbe. Pay when your order is delivered.
4.  Credit/Debit Card: We accept major credit and debit cards through our secure payment gateway.

Shipping Information:

1. Local Delivery: We offer fast and reliable delivery to major cities such as Yaoundé, Douala, Bafoussam, Limbe, and Bamenda. Delivery times typically range from 3-7 business days.
2. Pickup Points: Collect your order from designated pickup points in major towns like Garoua, Maroua, and Kribi.
3. Courier Services: For customers in more remote areas, we partner with trusted courier services to ensure prompt and safe delivery.

Shipping Costs:

• Free Shipping: Enjoy free shipping on orders above 200,000F CFA within major cities.
• Standard Shipping Rates: Orders below the free shipping threshold or to remote areas will incur a shipping fee based on location and order size.

Order Tracking:

Once your order is dispatched, you will receive a tracking number via email or SMS to monitor your shipment's progress.

Terms and Conditions:

• Ensure all payment information is accurate to avoid delays.
• Orders will only be processed upon receipt of full payment.
• Delivery times are estimates and may be affected by external factors.

Thank you for choosing Tiaraf.com. We are dedicated to providing exceptional service and ensuring your wholesale shopping experience is efficient and enjoyable. If you have any questions or need assistance, please contact our customer service team.